As the Start of Autumn solar term arrives, the milk tea industry welcomes its annual sales peak, and coffee brands are also swept into this consumer frenzy. Luckin Coffee, due to the addition of its light milk tea product line, has seen order volumes rise significantly compared to the same period in previous years, with some stores forced to adopt flow-limiting measures such as suspending water and ice due to staff shortages. However, under intense work pressure, a Luckin Coffee store in Zhaoqing, Guangdong, experienced a physical altercation between employees. According to the New Express, two employees are suspected to have escalated a verbal dispute into a physical fight, but other colleagues intervened in time, and the incident resulted in no injuries. At present, the store manager has confirmed the matter and reported it to the public relations department. This "first internal strife of autumn" reflects the enormous pressure faced by food and beverage workers during the peak season. [more…]

After Starbucks' franchise in Russia was terminated in March of this year, 130 stores remained closed for a long time. Now, Anton Pinsky, founder of Russian catering company Pinskiy&Co, plans to take over the lease rights of all stores and launch the local coffee chain brand Magadan Krasnodar. This deal is similar to McDonald's previous exit path, but the new brand will no longer use Starbucks' recipes and ingredient supply. Local market analysts believe that local brands have advantages in operating costs and delivery services, and are expected to provide consumers with high-cost-performance, high-quality coffee. [more…]

As a symbol of American culture, Starbucks rapidly went global after Howard Schultz took over, opening 17,600 stores in 61 countries. However, when Starbucks entered countries with deep cultural traditions such as China, India, and France, it frequently encountered cultural resistance and controversy. From being forced to withdraw from its Forbidden City store, to the long wait in the Indian market, to the French people's steadfast defense of traditional cafés, Starbucks, while exporting American coffee culture, has also had to face the stubborn resistance of local cultures. This article will walk you through Starbucks' path of cultural conflict and integration around the world, and explore the balance between business expansion and cultural respect. [more…]

星巴克正式宣布退出俄罗斯市场，结束自2007年以来由特许合作伙伴全资运营的130家门店业务。这一决定紧随麦当劳之后，标志着美国两大餐饮连锁品牌在俄乌冲突背景下全面撤离俄罗斯。星巴克曾承诺将特许权使用费捐赠给乌克兰人道主义事业，并暂停门店运营。与此同时，麦当劳将俄罗斯业务出售给本土特许经营商，保留员工与供应链，但更换品牌继续经营。西方企业大规模撤离之际，俄罗斯本土企业迎来难得的扩张机会，政府也在推进资产破产或国有化进程。 [more…]

In the coffee industry, baristas behind the counter usually face challenges like extraction parameters and latte art patterns. However, an incident that occurred on July 28 at Guia Hill in Macau made a coffee shop owner experience a moment far more harrowing than crafting a perfect espresso—after an argument sparked by service attitude, a male customer actually returned after leaving, holding a fruit knife and threatening the owner. This incident not only injured the person involved but also sparked widespread discussion about occupational safety among coffee industry professionals. [more…]

Starbucks recently filed a trademark registration application with the Russian Federal Intellectual Property Office and has received a registration decision, which may mean that this coffee chain giant will return to the Russian market soon. After the Russia-Ukraine conflict broke out in 2022, Starbucks announced its withdrawal from Russia and closed all 130 stores, and its assets were subsequently acquired by a local company and transformed into Stars Coffee. Now, as the international situation changes, the possibility of Starbucks re-entering Russia is increasing, and this development has also put Stars Coffee, which took over its original business, in an awkward position. [more…]

After taking office, Starbucks' new leader Brian Niccol issued his first open letter, emphasizing a return to the original aspiration of a community coffee house and to coffee quality. Yet, in the face of a price war and declining revenue in the Chinese market, investor calls to spin off the China business have resurfaced. Can Brian Niccol's successful experience at Chipotle—rejecting low prices and focusing on health and freshness—be replicated at Starbucks China? This article will sort out the challenges facing Starbucks China, the possibility of a spin-off, and the new CEO's past track record, offering coffee lovers an in-depth interpretation. [more…]

Recently, an incident at a Blue Bottle Coffee store in Shanghai, where a customer used a dine-in glass to give water to a pet dog, sparked widespread discussion. The person who filmed the incident pointed out that using public utensils to feed pets is uncomfortable, and although the staff promptly handled the situation and discarded the used cup, the underlying issue of managing "pet-friendly" spaces is worth pondering. On one hand, there is the emotional need of pet lovers; on the other, there is the legitimate concern of other customers regarding hygiene and safety. How to draw clear behavioral boundaries in public dining establishments has become a shared challenge for businesses and consumers alike. This article reviews the incident, gathers various viewpoints, and explores how coffee shops should strike a balance between pet friendliness and hygiene standards. [more…]

After Starbucks announced to suspend its business in Russia and withdraw from the Russian market last year, the founder of the local famous catering company Pinskiy & Co, Anton Pinsky, and the Russian rap singer Timati collaborated to acquire Starbuc [more…]

After Starbucks exited the Russian market, its trademark protection in Russia may face termination. The owner of Stars Coffee, which acquired Starbucks' Russian assets, has filed a claim with a court seeking to terminate the protection of Starbucks' trademarks. This move aims to reduce trademark infringement risks and pave the way for store expansion. This article will provide a detailed introduction to the background, progress, and possible impact of this event. [more…]

Recently, a netizen posted a question asking, "Will I be looked down upon for sorting vegetables in Starbucks?", which quickly sparked widespread discussion. The netizen used the time while waiting for her child to finish class to buy a drink at Starbucks and sort vegetables, and felt out of place because most of the surrounding customers were reading or working. Regarding whether this behavior is appropriate, netizens' opinions showed clear divisions: some believed that kitchen chores should be avoided in public places, while others sympathized with the mother's hardship and thought it was no big deal as long as it did not affect others. Behind the incident is a reflection of the ambiguity and controversy surrounding the boundaries of use of chain coffee shops as a "third place." [more…]

The European energy crisis continues to escalate, and coffee shops are bearing the brunt. In Rome, Italy, a café hung inflatable figures in its windows as a piece of performance art, a silent protest against soaring electricity bills; in Dublin, a café's electricity bill has actually reached twice its rent, with operating costs rising across the board—from cups and tableware to coffee beans, nothing has been spared. Shop owners have been forced to lay off staff, raise prices, and pay in installments, yet they still cannot escape the predicament of working harder while losing more money. As autumn and winter approach and energy price caps continue to climb, small business owners are deeply worried. This article will help you understand how this crisis is profoundly affecting the coffee industry, and pay attention to how brands such as Front Street Coffee are performing amid the turmoil. [more…]

As a well-known domestic Western restaurant chain brand, Coffee Wing's founder Yin Feng's entrepreneurial story—from resigning from a state-owned enterprise to building over two hundred franchise stores—is quite inspiring. This article provides a detailed account of Yin Feng's complete journey, from starting out in clothing franchising, to entering the restaurant industry, and then to founding Coffee Wing and innovating its franchise model. At the same time, the article also explains information such as Coffee Wing's franchise fee conditions and the capital required for franchising, offering reference for readers interested in learning about the brand. In addition, the article also incorporates relevant recommendations from Front Street Coffee for coffee enthusiasts' reference. [more…]

In recent years, Starbucks has been constantly pushing the boundaries of coffee shops. Last year, the Shanghai Roastery launched a limited-time buffet, and this year, Taiwan region, under the theme of "creating more Gold Star value experiences," partnered with the local Michelin Plate-recommended restaurant Embers to create a one-night-only pop-up "coffee feast." The event was limited to 28 spots, with registration requiring 200 stars plus NT$1,800. This feast centered on the theme "A 24-Year Starbucks Journey," featuring five limited-edition dishes designed with local Taiwanese ingredients, paired with creative coffee drinks developed by Starbucks. From an opening of cascara tea champagne to a closing of non-alcoholic Irish coffee, each dish carried a local story of Starbucks' 24 years in Taiwan. This article will provide a complete breakdown of the culinary creativity behind this coffee feast and the brand narrative behind it, while also reviewing Starbucks' previous collaborations with Michelin one-star restaurant chefs, and exploring whether its next step is truly to open a Michelin restaurant. [more…]

As a well-known domestic Western restaurant chain brand, Coffee Wing's founder Yin Feng's entrepreneurial journey is full of legendary color. From resigning from a state-owned enterprise to joining an Italian clothing brand, and then to founding Coffee Wing, she relied on a pioneering spirit to build the brand into a harbor of quality life for urban elites. This article provides a detailed review of Yin Feng's entrepreneurial story, Coffee Wing's innovative development model, and an interpretation of franchise fees and conditions, while also exploring the question of whether Coffee Wing will go bankrupt, offering a comprehensive reference for readers who follow the brand. [more…]

Recently, videos of physical conflicts between Manner Coffee employees and customers have been exposed one after another, sparking widespread social concern. One of the incidents occurred on May 22 at a store in a shopping mall, where a customer, after arguing with a barista over drink pickup, entered the bar area and assaulted the employee. After police mediation, the customer paid 1,000 yuan in compensation, but there were reports that the brand required the employee to return the compensation and apologize. Behind these successive conflicts are deeper issues exposed by Manner's rapid expansion, including insufficient staffing, excessive work intensity, and a mismatch between pay and effort. This article reviews the course of the incidents and the responses from various parties, and explores the contradiction between the coffee industry's rapid expansion and employee management. [more…]

McDonald's recently suspended the use of certain coffee machines at some restaurants in the United States and Canada after its coffee machine supplier, Melitta, reported safety hazards with the equipment, leaving espresso-based drinks, hot chocolate, and other products unavailable. According to CBS News, Melitta found that a component of the coffee machines may be defective, potentially causing a steam explosion and damaging the equipment, and inspections and investigations could last three weeks. McDonald's has more than 14,000 restaurants across the United States and sells nearly 8 million cups of coffee every day. The incident has affected multiple cities, including Atlanta, Dallas, Pittsburgh, New York, and Tampa. The brand said it is assessing the scope of the impact and working closely with the supplier to restore supply as soon as possible. [more…]

Recently, a violent conflict between a customer and an employee broke out at a store of the local Malaysian coffee chain Zus Coffee in Kuala Lumpur. A video of about 15 seconds spread rapidly online, showing both sides throwing drinks and objects at each other, with the scene briefly spiraling out of control. The incident sparked various speculations among netizens about the cause of the conflict and also triggered discussions about how brands should protect frontline employees. After the incident, Zus Coffee issued two consecutive statements denying that the employee involved had been fired and saying it had referred the matter to the police. This article will sort through the course of the incident, the reactions of all parties, and the brand's official response. [more…]

Recently, the Chinese Embassy in Ecuador issued a security alert, noting the frequent violent crimes in the country's coastal areas and advising Chinese citizens and institutions to heighten their vigilance. Behind this warning lies Ecuador's ongoing internal armed conflict and an embassy arrest incident that has sent shockwaves through Latin American diplomacy. As a country dependent on exports of oil, bananas, cocoa, and coffee as well as tourism, Ecuador is facing dual pressures from a deteriorating trade environment and declining willingness among tourists to visit. Although its coffee has gradually risen to prominence in international competitions, attracting many bean hunters to visit, the current situation is undoubtedly casting a shadow over the local coffee industry and tourism economy. [more…]

Oromia, Ethiopia, has recently seen a string of kidnappings and armed attacks, and the conflict has spread to the Lekanti coffee-producing area in the west and the town of Asela near the Sidama-producing area. Meanwhile, the country's coffee exports in August hit a record high, with export value rising sharply year on year. However, multiple factors—continued conflict, currency depreciation, and the impending implementation of the EU's deforestation regulation—have filled the prospects for Ethiopia's coffee industry with uncertainty. This article reviews the course of events and the impact on the industry for coffee lovers' reference. [more…]